Privacy Policy

1. Introduction

Mukuru Safaris is committed to protecting your privacy and handling your personal information responsibly, transparently, and securely. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or communicate with us.

By using the Mukuru Safaris website or submitting an enquiry, you agree to the practices described in this policy. If you have any questions, we encourage you to contact us for clarification.

 

2. Information We Collect

We collect only the information necessary to respond to enquiries and provide our services effectively.

This may include:

  • Personal information you provide through enquiry or contact forms (such as your name, email address, country of residence, and travel interests)
  • Information shared through direct communication with us via email, phone, or messaging services
  • Basic website usage information, such as page visits or interactions, collected through analytics tools and cookies

We do not collect sensitive personal information unless it is voluntarily provided and relevant to your enquiry or planning process.

3. How We Use Your Information

Your personal information is used for legitimate business purposes, including:

  • Responding to enquiries and requests
  • Communicating with you about safari planning and availability
  • Providing information relevant to your interests
  • Improving our website, services, and guest experience
  • Internal administrative and record-keeping purposes

Mukuru Safaris does not sell, rent, or trade personal information to third parties.

 

4. How We Store & Protect Information

We take reasonable and appropriate measures to safeguard personal information against unauthorised access, loss, or misuse.

These measures include:

  • Secure storage of digital information
  • Restricted access to personal data by authorised personnel only
  • Responsible handling of information in line with accepted data protection practices

While no system can be guaranteed to be completely secure, we continuously review our processes to maintain appropriate safeguards.

 

5. Sharing of Information

Personal information may be shared only when necessary to deliver our services effectively, such as:

  • Coordinating travel logistics or on-site arrangements
  • Working with trusted service providers who assist in delivering your safari experience

Any third parties we work with are expected to handle personal information responsibly and only for the intended purpose. We do not share personal information for marketing purposes without your consent.

 

6. International Visitors & Data Transfers

Mukuru Safaris operates from South Africa, and personal information is processed and stored locally.

For international visitors:

  • Your information may be transferred to and processed in South Africa
  • We take reasonable steps to ensure information is handled in line with generally accepted international data protection standards

By using our website or contacting us, you acknowledge and accept this processing.

 

7. Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction or deletion of inaccurate or outdated information
  • Withdraw consent for marketing or non-essential communications at any time

Requests can be made by contacting us directly using the details below.

 

8. Cookies & Website Tracking

Our website uses cookies and similar technologies to improve functionality and understand how visitors use the site.

Cookies may be used to:

  • Ensure the website functions correctly
  • Collect anonymous analytics data to improve performance and user experience

You can manage or disable cookies through your browser settings. For more details, please refer to our Cookie Policy (where applicable).

 

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

  • Any updates will be published on this page
  • Continued use of the website indicates acceptance of the updated policy

Last updated: 20 February 2026

 

10. Contact Information

If you have any questions about this Privacy Policy or require clarification, please contact us directly. We value open communication and are always happy to assist.

Email: info@mukurusafaris.com
Location: Waterberg Region, Limpopo, South Africa