Terms & Conditions
1. Introduction
Welcome to Mukuru Safaris. These Terms & Conditions govern your use of our website, the submission of enquiries, and participation in safari and related experiences offered by Mukuru Safaris.
Our aim is to operate in a fair, transparent, and professional manner. By using our website or engaging with our services, you agree to the terms outlined below. If you have any questions, we encourage you to contact us for clarification.
2. Use of This Website
The Mukuru Safaris website is provided for informational purposes and to allow guests to make enquiries regarding our safari experiences.
- You agree to use this website for lawful purposes only.
- While we take care to ensure information is accurate and up to date, details may change and should be confirmed directly with our team.
- All website content, including text, images, logos, and branding, remains the intellectual property of Mukuru Safaris and may not be copied or used without permission.
3. Enquiries & Bookings
Submitting an enquiry through our website does not constitute a confirmed booking.
- All bookings are subject to confirmation by Mukuru Safaris.
- No obligation exists until details are agreed upon and confirmed in writing.
- Guests are responsible for providing accurate and complete information during the enquiry and planning process.
- Our team will communicate directly with you to discuss availability, arrangements, and next steps.
4. Safari & On-Site Experiences
Safari and wilderness experiences take place in a natural environment and involve inherent risks.
- Guests participate in activities at their own discretion and acknowledge the nature-based setting.
- All guests are required to follow the instructions of guides and staff at all times for safety and ethical reasons.
- Mukuru Safaris reserves the right to restrict or modify activities where safety, conservation, or ethical considerations require it.
- Respect for wildlife, the environment, and other guests is expected at all times.
5. Travel, Health & Documentation
Guests are responsible for ensuring they meet all travel and health requirements.
- Valid passports, visas, and travel documentation are the responsibility of the guest.
- Guests should ensure they have appropriate travel insurance covering safari and wilderness activities.
- Any medical conditions or special requirements should be communicated to Mukuru Safaris in advance to ensure proper planning and support.
6. Liability & Risk Acknowledgement
While Mukuru Safaris takes all reasonable steps to provide a safe and professionally managed environment:
- Guests acknowledge that safari experiences involve inherent risks associated with wildlife, terrain, and outdoor activities.
- Mukuru Safaris cannot be held liable for events beyond its reasonable control, including natural conditions, wildlife behaviour, or guest actions.
- Nothing in these Terms limits liability where such limitation is not permitted under applicable law.
7. Changes & Availability
Mukuru Safaris reserves the right to adjust itineraries, activities, or arrangements when necessary due to:
- Weather conditions
- Safety considerations
- Conservation or wildlife management requirements
- Operational needs
We commit to communicating any changes clearly and promptly, always with guest experience and safety in mind.
8. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of the Republic of South Africa.
9. Updates to These Terms
Mukuru Safaris may update these Terms & Conditions from time to time to reflect changes in operations or legal requirements.
- Updates will be published on this page.
- Continued use of the website implies acceptance of the most recent version.
Last updated: 20 February 2026
10. Contact Information
If you have any questions about these Terms & Conditions or require clarification, please contact us directly. We value open communication and are always happy to assist.
Email: info@mukurusafaris.com
Location: Waterberg Region, Limpopo, South Africa